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Microsoft Teams: Building a Foundation for the Future
Teams has grown to serve over 320 million monthly active users across 181 markets and 44 languages. Today, more than 75% of monthly active users are using the new built- from-the-ground-up desktop app for Windows and Mac. But a new era is on the way.
Read this blog for a deep dive into the many investments Microsoft is making across the board in the fundamentals of Teams, setting a new standard for performance, reliability, and simplicity.
Contact RCITMS to get started with the new era of Microsoft Teams.
Microsoft Teams: Building a Foundation for the Future
published by RCITMS
RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.
IT Managed Services
We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. You perform all day-to-day management of services.
We co-manage with you, acting as an extension to your IT team to assist with issues. Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).
Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.
These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.
We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.