Michelin drives success for its small businesses with Microsoft Dynamics 365 Business Central | Microsoft Customer Stories
Scaling small businesses requires technology that is flexible, secure, and easy to deploy. This customer story showcases how Michelin used Microsoft Dynamics 365 Business Central to streamline operations, improve efficiency, and support business growth. Read the story to see how Business Central combines ERP functionality with Microsoft 365 integration and security. Contact RCITMS to discuss how it can help your business succeed.
Why did Michelin choose Dynamics 365 Business Central?
Michelin selected Dynamics 365 Business Central because it is sophisticated enough for small and medium-sized businesses while being simple and affordable to install and maintain. The corporate ERP system was too complex and exceeded the IT budget for these entities. Business Central allows Michelin to efficiently onboard its commercial agencies and subsidiaries, with deployment taking less than half the time compared to their enterprise ERP.
How does Business Central support Michelin's growth strategy?
Business Central supports Michelin's growth strategy by providing a standardized ERP solution that meets the needs of newly acquired small and medium-sized businesses. This alignment allows Michelin to integrate financial systems quickly and effectively, ensuring that new acquisitions can operate under Michelin's IT standards without the burden of outdated systems. The solution's agility enables rapid implementation, which is crucial for maintaining business continuity during acquisitions.
What benefits does Business Central offer to Michelin's subsidiaries?
Business Central offers several benefits to Michelin's subsidiaries, including a clean, modern interface that enhances user experience and interoperability with Microsoft 365 and Power Platform. It supports multiple currencies and provides essential features for financial management, sales, and supply chain management. Additionally, the solution has proven effective, with one commercial agency achieving 134% of its sales projection shortly after deployment.
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Michelin drives success for its small businesses with Microsoft Dynamics 365 Business Central | Microsoft Customer Stories
published by RCITMS
RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.
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We co-manage with you, acting as an extension to your IT team to assist with issues. Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).
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