Unlocking the power of collaboration

As innovations shape a changing workplace landscape, certain core business priorities remain. Your organization needs to bring people together to strategize, solve problems, and plan for business initiatives and growth. In an increasingly hybridized work environment, it's more important than ever to find ways to stay connected, increase efficiency and boost productivity — all while keeping costs under control. Enter Microsoft Teams Rooms, a Microsoft Teams innovation that removes the barriers between locations and people to delivery hybrid meeting experiences that improve equity and inclusion with tools that work the same anywhere. The eBook, "Unlocking the power of collaboration," provides insight. Download your complimentary copy of the eBook to discover how your organization can maximize hybrid work with Microsoft Teams Rooms.

Unlocking the power of collaboration published by RCITMS

RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.

IT Managed Services

We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. ​​You perform all day-to-day management of services.

We co-manage with you, acting as an extension to your IT team to assist with issues. ​Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).

Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.

These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.

We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.

IT Managed Services