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The Total Economic Impact™ Of Microsoft Teams

In today's hybrid workplace, organizations are searching for ways to reduce costs, improve workflows and drive better outcomes. Microsoft Teams provides a versatile, feature-rich integration platform that streamlines workflows, automates processes and connects employees. By consolidating collaboration tools onto one platform, organizations can save money, promote efficient information sharing and enable faster collaboration. Microsoft commissioned a study that shows the potential financial impact of Teams on organizations. With Microsoft Teams, employees can easily switch from chat to calls or team meetings, staying connected and productive wherever they work. Teams also offers new experiences like Microsoft Teams Rooms to transform traditional conference rooms. Read an executive summary of The Total Economic Impact™ of Microsoft Teams from Forrester for insight.

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The Total Economic Impact™ Of Microsoft Teams published by RCITMS

RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.

IT Managed Services

We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. ​​You perform all day-to-day management of services.

We co-manage with you, acting as an extension to your IT team to assist with issues. ​Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).

Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.

These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.

We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.

IT Managed Services