L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
Your business demands are evolving faster than ever, and success depends on having the tools to keep up. This customer story shows how L&M Fleet Supply modernized its retail operations with Dynamics 365 Commerce and Supply Chain Management to unify data, improve inventory accuracy, and enhance customer experiences. Read the story to see how businesses like yours are achieving operational efficiency and customer satisfaction with Microsoft Dynamics 365. Contact RCITMS to explore how Dynamics 365 can help your business grow.
What challenges did L&M Fleet Supply face with their legacy ERP system?
L&M Fleet Supply's legacy AS/400 ERP system did not support integration, automation, or modern reporting. This limitation slowed down operations and restricted the company's ability to scale effectively.
How did Dynamics 365 improve operational efficiency at L&M Fleet Supply?
After implementing Dynamics 365, L&M Fleet Supply saw significant improvements in efficiency, including an 83% reduction in invoice processing time, an 80% decrease in POS training time, and a transformation of inventory tasks that now take minutes instead of hours.
What benefits did L&M Fleet Supply gain from integrating Microsoft tools?
The integration of Microsoft tools provided L&M Fleet Supply with clarity and consistency, enabling better management of changes. It facilitated real-time inventory visibility, streamlined financial processes, and enhanced customer service through self-service capabilities.
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L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
published by RCITMS
RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.
IT Managed Services
We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. You perform all day-to-day management of services.
We co-manage with you, acting as an extension to your IT team to assist with issues. Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).
Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.
These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.
We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.
IT Managed Services
- Remote Management and Monitoring
- On-site Support
- Patch Management
- Data Protection
- Network Security
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