Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact RCITMS to discuss how to prepare your business for agent-supported workflows.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an updated application designed to enhance human-agent collaboration in the workplace. It provides advanced capabilities such as AI-powered search, content creation tools, and a new Agent Store, allowing users to access various agents that assist with tasks like research and data analysis.
What are the new features in the Wave 2 spring release?
The Wave 2 spring release introduces several new features, including AI-powered Search for faster information retrieval, a Create experience for design and content generation, Copilot Notebooks for organizing and gaining insights from data, and a new Agent Store for easy access to various agents.
How does Copilot enhance personalization?
Microsoft 365 Copilot enhances personalization by learning how users work and understanding their preferences through interactions, job profiles, and custom instructions. This memory feature is private and allows users to control what information Copilot retains, ensuring a tailored experience.

Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog
published by RCITMS
RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.
IT Managed Services
We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. You perform all day-to-day management of services.
We co-manage with you, acting as an extension to your IT team to assist with issues. Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).
Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.
These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.
We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.
IT Managed Services
- Remote Management and Monitoring
- On-site Support
- Patch Management
- Data Protection
- Network Security