PKSHA leans on Copilot for Microsoft 365
PKSHA Technology saw measurable results by integrating Microsoft Copilot for Microsoft 365 — empowering employees to complete tasks faster, improve documentation, and enhance overall productivity. This customer success story outlines how the AI solution helped streamline workflows and reduce context switching in a tech-forward company. Read the story for lessons learned and ideas on how your organization can use Copilot to streamline day-to-day work. Contact RCITMS to discuss what these results could look like for your business.
What is PKSHA Technology's mission?
PKSHA Technology's mission is to shape the software of the future by developing algorithmic solutions and AI technologies that help companies improve their operational efficiency and address significant challenges across various industries.
How does Copilot for Microsoft 365 benefit PKSHA?
Copilot for Microsoft 365 helps PKSHA optimize their time on critical tasks by increasing efficiency in meeting preparations, data analytics, and ideation. This leads to faster product releases, improved sales presentations, and better customer management.
What impact has Copilot had on employee productivity?
With Copilot, employees at PKSHA have reported significant time savings, allowing them to focus on more important tasks. For example, software engineer Hiroshi Kato noted that Copilot saves him several hours each week, enabling him to concentrate on system architecture design and security.
PKSHA leans on Copilot for Microsoft 365
published by RCITMS
RCITMS is Minority and Veteran Owned Cloud and Managed Services provider. Managed Service providers have become a commodity recently, but RCITMS takes pride in providing a total customer solution separating ourselves from other competitors.
IT Managed Services
We perform up/down device monitoring, asset management for in-scope monitored devices, and escalation for your IT. You perform all day-to-day management of services.
We co-manage with you, acting as an extension to your IT team to assist with issues. Our Network Operations Center (NOC) does infrastructure monitoring, alerting, first attempt at resolution through our standard deployed tools’ functionality, and escalation to your IT or Tier-1 escalations to your Internet Service Provider(s).
Thoroughly Understand Your Business Strategically Plan Your IT based on our mutual understanding.
Provide Proactive Support and Management That Prevents Issues.
React Quickly and Effectively When Issues Do Arise.
Delivering 100% satisfaction-guaranteed results or keep working until we get it right.
These centralized services provide proactive monitoring, and maintenance of your entire IT environment. Remote management and alerting allows us to keep your business humming along. In fact, we hope we are so transparent on your organization that you forget that we are even there.
We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include asset, incident, change, problem, knowledge, and major incident management.
IT Managed Services
- Remote Management and Monitoring
- On-site Support
- Patch Management
- Data Protection
- Network Security
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